{"id":83810,"date":"2020-01-02T21:56:08","date_gmt":"2020-01-02T19:56:08","guid":{"rendered":"https:\/\/www.mh-lean-consulting.com\/?page_id=83810"},"modified":"2021-02-11T16:29:42","modified_gmt":"2021-02-11T14:29:42","slug":"lean-administration","status":"publish","type":"page","link":"https:\/\/www.mh-lean-consulting.com\/en\/lean-consulting\/lean-administration\/","title":{"rendered":"Lean Administration"},"content":{"rendered":"

L<\/span>Lean Administration means transferring the Lean Management methods that originated in production to all administrative processes. This ensures that the customer’s requirements, especially those of internal customers, are met in administrative processes as well. Consequently, a consistent implementation of the Lean Philosophy throughout the entire company is guaranteed. <\/p>\n

The Lean guiding principle in administration is the same as in production: How do we ensure, that the results of the administrative processes can be handed over to the subsequent process in the required quality, by the agreed deadline, with the estimated costs. It is crucial that these requirements are clearly described and can be measured and represented by key figures.<\/p>\n

Thus, the same principle as in production is started and developed in administration – an improvement process based on figures and facts.<\/p>\n

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1. \u201eProcess mapping\u201c – Analyse processes<\/h2>\n

Even in administrative procedures, the customer defines through his request or expectation the TAKT (tact time). The TAKT describes the time unit in which the required product or service must be delivered. <\/p>\n

With the help of process mapping (Swimlane Diagram) we analyse und visualise all interacting activities of all functional areas involved in the process. Therefore, analogue to the procedures in the production sector, deviations and disturbances in the process become visible and can be identified as causes of waste. <\/p>\n

Process analysis tools<\/strong><\/p>\n